1. Acceptance of Terms Digital Representation
By accessing or using this website, interacting with our digital networks, or purchasing any services provided by Soovanch: From Within, you agree to be bound by these Terms & Conditions. In compliance with principles established in ACCC v Dell Computers, all key terms, service boundaries, and structural conditions are displayed openly and transparently. If you do not agree to these terms, you must immediately cease using this platform.
2. Nature of Services Explicit Disclaimers
Soovanch: From Within delivers professional mindset coaching systems, structured public speaking mentorship frameworks, educational media content, and live keynote experiences.
- Strict Personal Development Scope: All programs are purely educational, instructional, and developmental in nature.
- No Psychological Therapy or Clinical Counseling: Our coaching methods address performance blocks and mindset conditioning. They are not a substitute for clinical
mental health treatment, psychiatric assessment, or psychological therapy. We do not diagnose or treat clinical conditions. - No Financial or Legal Advice: Despite the principal operator’s corporate finance background, no financial advice, corporate auditing, tax frameworks, or legal strategies are provided through this platform. You must seek independent licensed professionals for such matters.
3. Absolute Allocation of Personal Responsibility No Guaranteed Results
- Variable Outcomes: We make no factual warranties or guarantees regarding specific professional advancement, financial benchmarks, or public speaking metrics. Individual results depend entirely on independent effort, individual circumstances, and psychological application.
- Assumption of Risk: Growth and self-reflection can be internally uncomfortable. By entering our coaching systems, you explicitly assume all risks associated with your own decisions, actions, or execution patterns arising out of the coaching relationship.
4. Commercial Terms, Bookings, Installments
- Pre-Payment Structure: To protect operational schedules, all individual sessions, program slots, and workshop seats must be paid in full or secured via a verified installment plan prior to service delivery.
- Acceleration on Default: If an authorized instalment plan or recurring subscription payment fails, Soovanch: From Within reserves the structural right to immediately suspend your service access and accelerate the remaining total contract balance, making it instantly due and payable.
5. Legally Compliant Refund Cancellation Policy
5.1 Statutory Consumer Guarantees
Our services come with non-excludable guarantees under the Competition and Consumer Act 2010 (Cth). Nothing in these terms is intended to exclude, restrict, or modify your automatic rights under the Australian Consumer Law (ACL).
5.2 Change of Mind and Client Execution
Subject to your statutory rights under the ACL, all sales are considered final:
- No Refunds for Change of Mind: Refunds will not be issued if a client changes their mind, experiences a shift in personal schedule, or decides to withdraw from a program early.
- No Refunds for Lack of Execution: A clients failure to put in the work, complete assigned mental exercises, attend coaching sessions, or engage with the frameworks does not constitute a service failure and explicitly does not entitle the client to a refund.
- Keynote Deposits: All corporate event deposits (30% to 50%) are strictly non-refundable and serve to lock in the calendar booking date, covering the administrative cost of turning down alternate events.
5.3 Rescheduling and No-Show Forfeiture
- A minimum of 24 hours written notice is required to reschedule any individual coaching session.
- Sessions cancelled with less than 24 hours notice, or missed completely without communication, are forfeited instantly without credit. Repeated scheduling disruptions may result in total contract termination without a refund.
6. Protection of Proprietary Intellectual Property
All digital and physical assets displayed across our platforms including named coaching frameworks, subconscious auditing sheets, presentation slide decks, video content, and workshop handouts are the exclusive intellectual property of Soovanch: From Within. In accordance with Australian copyright laws, you are granted a single, non-transferable user license for personal use only. You are strictly forbidden from copying, modifying, reproducing, re-selling, or adapting our proprietary systems for your own commercial gain.
7. Structured Dispute Resolution Process
To prevent expensive legal or court actions, both parties agree to follow this compulsory escalation process before initiating any third-party claims or tribunal actions:
- Written Notification: The client must submit their specific grievance in writing to info@soovanch.com within 14 days of the issue arising, providing explicit supporting evidence.
- Good-Faith Negotiation: Both parties will enter a 30-day good-faith period to resolve the dispute through collaborative corporate discussion.
- Mediation: If unresolved, the dispute must be referred to a certified mediator in Perth, Western Australia, with the mediation costs split equally between both parties.
8. Limitation of Liability Complete Indemnity
- Limitation of Liability: To the maximum extent permitted by law, Soovanch: From Within and Soovanch Sungur exclude all liability for any indirect, incidental, special, or consequential loss, emotional distress, revenue drops, or professional stagnation resulting from your use of this website or your participation in our coaching systems.
- Indemnity: You agree to fully indemnify and hold harmless Soovanch: From Within and Soovanch Sungur from any external claims, losses, or structural damages arising directly out of your breach of these terms or your personal choices following coaching interactions.
9. Governing Law
These Terms Conditions are governed entirely by the laws of Western Australia, Australia. Both parties irrevocably submit to the exclusive jurisdiction of the courts located in Western Australia.
